Privacy policy

Last updated: 7 November 2026

This Privacy Policy explains how Ryder Act collects, uses and protects your personal data when you visit or shop at global.ryderact.com.

1. Who we are

Ryder Act Tekstil Kurumsal Hizmetler Turizm Sanayi Ticaret Limited Şirketi ("Ryder Act", "we") is the data controller. Address: Kemankeş Karamustafapaşa Mah. Kemankeş Cad. D Blok Paket Postanesi No: 40 İç Kapı No: 108, Beyoğlu, Istanbul, Türkiye. Email: contact@ryderact.com

2. Data we collect and why

Data	Purpose	Legal basis (GDPR Art. 6)
Name, email, phone, shipping and billing address	Processing and delivering your order, returns, customer service	Performance of a contract
Order and payment details (card details are processed by our payment provider and never stored by us)	Taking payment, refunds, fraud prevention	Performance of a contract; legal obligation
Records required for tax and accounting	Invoicing and bookkeeping	Legal obligation
Device, browser and usage data, IP address	Keeping the site secure and working	Legitimate interests
Analytics and advertising cookies	Understanding how the site is used, measuring and personalising ads	Consent
Email address for newsletters	Sending news and offers	Consent (you can unsubscribe at any time)
Instagram messages	Answering your questions	Legitimate interests

3. Who we share data with

We share data only with service providers who help us run the store: Shopify (e-commerce platform), our payment provider (iyzico), our shipping carriers, Google and Meta (analytics and advertising, only with your consent), our messaging automation provider, and our accountants and legal advisers. We may disclose data to public authorities where the law requires it. We do not sell your personal data.

4. International transfers

Ryder Act is based in Türkiye, and our service providers may process data in other countries, including the United States and Canada. Where data is transferred outside the European Economic Area or the United Kingdom to a country without an adequacy decision, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

5. How long we keep your data

We keep order data for as long as needed to fulfil your order and to meet legal obligations (for example, tax and accounting records are kept for the periods required by Turkish law). Marketing data is kept until you withdraw your consent.

6. Your rights

Depending on where you live, you have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw your consent at any time. To exercise these rights, email contact@ryderact.com. We will reply within one month. You also have the right to complain to the data protection authority in the country where you live.

7. Cookies

We use strictly necessary cookies to run the store. Analytics and advertising cookies are used only if you accept them in the cookie banner. You can change your choice at any time via the "Cookie preferences" link at the bottom of the page.